"Your engineers are with us well within the guaranteed response time and can identify the problems quickly. They are extremely friendly, knowledgeable and willing to help."

"We have always received a courteous and prompt response from all the staff we have had communications with. Attendance is always within the response period, usually within 1 - 2 hours of the call being logged."

"I thought it was about time that I told you what the Body Shop really thinks about IT Solutions. In the first few months of the contract, the response and the performance of the IT Solutions engineers was great but being a true sceptic, I waited for the service level to drop off - as, I thought, it surely would. Two years on, I am very pleased to say that I am still waiting."